Privacy & Policy

This Privacy Policy describes how RJ Stylinn (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rjstylinn.com (the "Site") or otherwise communicate with us.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

  • Information You Provide Directly:

    • Contact details: Name, shipping address, billing address, phone number, and email address.

    • Order information: Items purchased, payment details (processed securely via our payment gateways), and shopping preferences.

    • Customer support: Information you choose to include in communications with us (e.g., via WhatsApp, Instagram, or email).

  • Information Automatically Collected (Cookies & Tracking):

    • When you visit our Shopify store, we automatically collect device information, IP address, time zone, and how you interact with the Site.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Fulfilling Orders: To process payments, arrange shipping (via local Pakistani courier services like Leopards, TCS, Trax, etc.), and provide you with invoices/order confirmations.

  • Customer Support: To respond to your queries and handle returns or exchanges.

  • Marketing & Communications: To send you updates about our latest ladies' clothing collections, sales, and promotional offers (via email or SMS, if you have opted in).

  • Fraud Prevention: To screen orders for potential risk or fraud.

3. Sharing Your Information

We do not sell your personal data. However, we share your information with trusted third parties to help us run our business:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Courier Services: We share your name, shipping address, and phone number with our delivery partners in Pakistan to ensure your outfits reach your doorstep.

  • Legal Compliance: We may share information to comply with applicable laws and regulations in Pakistan.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or WhatsApp: